Warning: You are using an outdated browser! Please update your browser or use one of the supported browsers. Further information
In addition to adjustments in the frontend, we have made many optimizations in the architecture in the last six months. These adjustments are not immediately apparent. Therefore, we want to inform you about how we could continuously improve the performance of ARRI Webgate.
Often, data must be delivered as quickly as possible. To make this possible, we took a closer look at the uploads to ARRI Webgate. We could achieve three times as much upload bandwidth through customization. Also, we could massively accelerate the uploads of many individual files. In addition, we have introduced a monitoring that allows us to monitor all uploads. If your uploads are slow, we recommend first to take a look at your possible bandwidth for example with Speedtest. If you have enough bandwidth and an upload is nevertheless slowly from now on we can support you better.
The biggest change in architecture in the last six months has been the creation of a storage cluster. Switching from a few to many storage servers offers many advantages. Each file is no longer saved twice, but even secured in three places. The reliability is thus greatly increased. This has already been proven when in May one of our data centers suffered a power outage during to a thunderstorm. Due to the distributed data, the failure of individual servers could be compensated for a very long time. There was only a short interruption and after a restart of the affected servers, the operation could be resumed seamlessly. Another great advantage of our cluster is that the maximum download speeds have been significantly increased.
The cluster also offers advantages in scalability of storage and backup. If more space is needed in ARRI Webgate, it is very easy to add new storages to the cluster. It is the same with the transcoders. By automating the server setup, we can add ad hoc new servers to our render farm.
All existing servers are constantly monitored by us using various tools. If a malfunction or breakdown occurs, we will be informed by e-mail or SMS and can react directly to it. The web server and the ARRI Webgate database are protected by a failover server. If there is a failure, we can quickly switch to the secondary web server. On July 3, there was a technical interruption in the data center what caused a short downtime. Just when we wanted to do the switch, however, the malfunction was already fixed in the data center.
The rendering in ARRI Webgate has been redesigned. The stability of the renderings could thus be continuously improved. The changes make it easier for us to debug rendering errors, should they occur.
The deletion of objects in the ARRI Webgate was relatively slow in the past. Through our changes the deleted storage space is directly available to you, folder sizes are adjusted directly.
Your ARRI Webgate Team
Published at: July 23, 2018 04:00 PMArchitecture update
ARRI Webgate again subjected to Pentest
We are pleased to announce that the ARRI Webgate has again been certified as having a "very high level of security". We are constantly customizing and updating our application to ensure that your data is optimally protected against unauthorized access by third parties.
Twice a year we have the ARRI Webgate audited by an external company. On four days in May 2018, experts from SySS GmbH tried to uncover ARRI Webgate security vulnerabilities. They tried to access user data from the outside as well as from the inside with the help of an ARRI Webgate account. During the review no critical vulnerabilities were found. In particular, SySS GmbH was unable to gain access to confidential data. SySS GmbH once again certifies the web application ARRI Webgate a very high level of security.
Thank you for your trust, the ARRI Webgate Team
Published at: June 13, 2018 10:00 AMARRI Webgate again subjecte...
Dailies Player by ARRI Webgate Out Now!
The ARRI Webgate app for viewing dailies is here! Get the "Dailies Player by ARRI Webgate" app for iPad and iPhone in the App Store!
The Dailies Player app is the ARRI Webgate video player ideal for viewing dailies. You can log into the app using your ARRI Webgate access data and get access to all your playlists.
You can download clips and playlists and view them offline. In the video player you can have the source timecode of the clips displayed, framelines superimposed and select the streaming resolution. For rapid navigation you can skip back and forth frame by frame or in 10-second steps. If metadata has been uploaded, the scene, slate and take are displayed for every shot. If you are looking for a specific scene, use the metadata search.
Published at: April 26, 2018 09:00 AMDailies Player by ARRI Webg...
ARRI Webgate Dailies for Script Supervisors
ARRI Webgate goes on set. We introduce the new interface between ARRI Webgate and the script supervisor app LockitScript. To check the continuity the script supervisor had to rely on his notes and photos so far. We have now developed the logical consequence - the connection between the dailies from ARRI Webgate and the iPad App LockitScript. The control of already shot material to avoid continuity errors becomes a breeze.
Ilka Riethus, Script Supervisor of the German TV series "Hubert und Staller" has tested the new feature for us for the first time:
"It is often like this: You shoot scene 2 today, but the directly following scene 3 - two weeks later. A tool with which I can quickly check the image to avoid continuity errors is extremely valuable. The combination of LockitScript and ARRI Webgate makes me independent - I don’t always have to go to the DIT or material assistant if I need a playback."
Ilka especially appreciates the ability to quickly and easily find the right clip.
"This is not just an endless clip list that I have to scroll through and search. With the metadata captured in LockitScript, I can directly search for Episode 3, Scene 3, Shot 4, and Take 1 - and there's the clip. "
Conversely, all information captured in LockitScript can be imported as an ALE file into ARRI Webgate. To use the convenient functionality it is sufficient to book ARRI Webgate and to buy LockitScript in the App Store. There are no additional costs.
Published at: April 06, 2018 09:00 AMARRI Webgate Dailies for Sc...
Warning about phishing mails
Currently fake ARRI Webgate emails are in circulation with the aim of obtaining your login data via fake ARRI Webgate sites. These mails contain the request to log in to ARRI Webgate – allegedly accounts would be marked as inactive and deleted without logging on.
These emails are fakes (so-called phishing emails) and were not sent by ARRI. Please do not click the link! Please delete the email and do not share personal information.
If you have received such an email and have already disclosed your credentials, please reset your password as soon as possible and contact the ARRI Webgate Support at email@example.com.
This is how you can protect yourself:
In case of doubt always check the sender address of emails. ARRI Webgate emails are only sent from firstname.lastname@example.org and email@example.com.. Please always check the domain name in the address bar of your browser. The ARRI Webgate can only be reached via the following endings: arriwebgate.com, webgate.de and webgate.media.
ARRI services like the ARRI Webgate and our mail system were not successfully attacked. In addition to our own efforts we have regular checks and certifications carried out by well known external service providers for the security of your data.
Published at: January 24, 2018 04:00 PMWarning about phishing mails
"In the fade" wins Golden Globe
We congratulate the whole team of "In the fade" for the Golden Globe Award for the best motion picture - foreign language. The main actress Diane Kruger was already awarded last year at the Cannes Film Festival as the best actress.
ARRI Webgate was the platform of choice for "In the fade" to deliver secure screener links with burnt in watermarks .
Published at: January 17, 2018 05:00 PM"In the fade" wins Golden G...
Advanced Clip Functions
Did you know that within a playlist you can also select individual clips for advanced functions? Simply check the desired videos in a playlist and all possible actions appear above the thumbnails.
Would you like to select clips and save them in a new playlist or add them to an existing playlist? No problem! Simply select the desired clips in the timeline and choose one of the options "Create playlist for clips" or"Add clips to playlist". Of course, you can also delete or download your clip selection.
Uploading new videos is also supported within playlists. In the upper right corner of the ARRI Webgate Player you find the option "Add Clip".
Published at: January 05, 2018 12:00 AMAdvanced Clip Functions
Improved preview for galleries and playlists in the file manager
In which playlist is the clip with the establisher shot over Berlin and in which gallery is that certain photo with the main actress? Find content faster with the new preview feature!
Get an overview of clips inside a playlist directly in the file manager. To do so playlists don't have to be opened. By hovering your mouse over the thumbnails of playlists preview pictures of all included clips will be displayed. It's the same with galleries. All images inside a gallery can now be previewed out of the browser view.
The preview function can be found here:
- Browser Thumb-View on galleries and playlists
- Browser carousel
- More playlists display in the Playlists-View
Published at: December 19, 2017 04:00 PMImproved preview for galler...
DARK celebrates premiere at Zoo Palast Berlin
On Monday November 20th 2017 Netflix´s first German original series DARK celebrated its Germany premiere with more than 1000 viewers at the Zoo Palast Berlin. The mystery series by Baran bo Odar and Jantje Friese, produced by Wiedemann & Berg Film und TV, was post-produced by ARRI Media and previously shot with the camera system ALEXA 65 and ultra-prime-lenses by ARRI Rental EU. DARK will be launched simultaneously on 1 December 2017 in 190 countries. ARRI Webgate was used during the shoot as dailies platform as well as during the whole postproduction for approvals and file exchanges. We are very happy that we could be part of the production.
Sven Nuri, Postproduction Supervisor DARK: "ARRI Webgate has become a really powerful tool. Without it, we could not have met all challenges on time.“
Published at: November 29, 2017 12:00 AMDARK celebrates premiere at...
ALE meets ARRI Webgate: The new import function
Now transfer metadata into ARRI Webgate with Avid Log Exchange files (ALE's) and show circle take information in the timeline.
Key information such as Scene, Slate, Take, Episode, Reel, Shoot Date, Shoot Day and Circle Take are immediately available. For a quick overview the Scene- and Take information is displayed in the thumbnails of the shots in ARRI Webgate.
New: From now on the Circle Takes are tagged in the timeline.
Metadata not only helps you in ARRI Webgate but also unlocks many handy features in our upcoming Dailies Player App for iOS. Check back soon in the ARRI Webgate blog to inform you about upcoming metadata updates. We have a few more surprises for you in the pipeline. For more detailed information about the ALE handling please visit our FAQs.
Published at: November 22, 2017 10:00 AMALE meets ARRI Webgate: The...